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Grainger Everyday Heroes: Maintenance Supervisor

5/20/20

Hear how Bill Moore of J & M Machine Company makes it all sound so easy. For 21 years he’s been supervising over 65-plus CNC repair technicians. His responsibilities cover it all from facility maintenance to vehicle and machine repair, even fixing ventilation systems.

Yes, this is a nice place to be. I [have job security] and good people [work here]. I love the people I work with. [I am] Bill Moore, a maintenance supervisor [for] CNC [machine] repair technicians. What we are is what we specialize in. [There are] 67 CNC [machines] here in the facility.

My guys are in charge of all the facility maintenance and air compressors along with any machine repair, vehicle repair, [pretty much] everything. We do it all. I think we currently have 65 employees, [we] ramped down a little bit at the beginning of the year, but we're starting to climb back up now. Basically, we take a rough casting. Our tool room builds a fixture. We put [the workpiece] in the fixture, [we] program [the machine], add tools [to it] and machine it. When [the part] comes out, it's totally 100% finished and ready for the customer.

Some jobs require paint and chroming. We don't do that ourselves. We sub [contract] that out. And when [the machine] comes back, we inspect it, specially package it, and ship it right back out again. We just recently put in all these ventilation systems, which we're also responsible for. It's supposed to make [our air] cleaner, which I've noticed it has quite a bit. and the machinery [doesn't have to work as hard]. [The ventilation system draws] in the bad air and moves out the good air. It's better for your environment and better for your lungs.

This robot right here runs two machines. This robot over here runs two machines plus it loads and unloads the part. Basically, one operator is responsible for four machines and two robots so it's pretty efficient as long as they run right. The thing I like [most] here is you're always learning something new. They're always willing to send you to school. I've been here 21 years, and there's always room for advancement. That's what I like about it. Business is good. We're crazy [busy]. It's good.

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